Terms & Conditions

TechNisha LTD (Company No. 16839549)

Registered office: 128 City Road, London, EC1V 2NX, United Kingdom

Email: info@technisha.co.uk

Phone / WhatsApp: +44 7520 644 240

TechNisha primarily supplies digital services to businesses, including UK small and medium-sized enterprises, founders, professional firms and local service businesses. If you are contracting as a consumer, mandatory consumer-protection rights will apply where the law requires and will prevail over any inconsistent provision of these Terms.

A service contract is formed when TechNisha and the client agree the relevant commercial terms, normally through a written proposal, service order, statement of work, accepted quotation or signed agreement. A website pricing page is an indication of available packages and does not by itself create a contract.

• The client must provide accurate business and billing information.
• TechNisha may decline or delay a project where the requested work is unlawful, misleading, unsafe, technically unsuitable or inconsistent with platform policies.
• Any specific scope, deadlines, milestones or acceptance criteria should be recorded in the client's service order.

Unless the service order states otherwise, the client retains ownership of materials supplied by the client. Subject to payment of all applicable fees, TechNisha grants or assigns to the client the rights in bespoke final deliverables to the extent necessary for the client to use them for its business, excluding third-party materials, pre-existing TechNisha materials, reusable frameworks, generic know-how, templates, code libraries, processes and components that TechNisha developed independently of the client project.

TechNisha retains ownership of its pre-existing tools, templates, systems, processes, know-how and reusable components. Third-party software remains subject to the third party's licence terms.

The client grants TechNisha the non-exclusive right to use client-supplied materials solely as needed to deliver the contracted services. The client is responsible for having the necessary rights, licences, permissions and consents for those materials. TechNisha may refuse to use material that it reasonably believes is unlawful, infringing, misleading or unsuitable.

TechNisha will not publicly identify a client, publish a client logo, or use non-public project information as a case study or portfolio example without an appropriate basis or permission. Both parties should keep genuinely confidential business information confidential, subject to disclosures required by law and routine disclosures to professional advisers or service providers who are bound by appropriate obligations.

If an amount is overdue, TechNisha may contact the client to request payment and may pause non-critical work after giving reasonable notice. Where applicable, TechNisha may also rely on statutory or contractual rights concerning interest and recovery costs. A pause caused by non-payment may affect project dates.

TechNisha provides professional digital services, not guaranteed commercial outcomes. Unless expressly agreed in writing, TechNisha does not guarantee a particular number of enquiries, sales, revenue, followers, views, reviews, search rankings, advertising return, conversion rate or other commercial metric. Results depend on factors including the client's offer, pricing, reputation, market, competition, customer behaviour, budgets, approvals and third-party platforms.

The client remains responsible for final approval of public-facing claims, prices, legal/regulatory statements, promotions, clinical or professional claims, product information and other facts about the client's business. TechNisha may rely on information approved by the client and is not responsible for inaccuracies originating from client-supplied information.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or other statutory liabilities that cannot be excluded.

To the fullest extent permitted by law and subject to any mandatory consumer protections, TechNisha will not be responsible for indirect or consequential loss, or losses such as loss of profit, revenue, anticipated savings, goodwill or business interruption, to the extent such losses can lawfully be excluded.

For business customers, unless a signed service order states otherwise, TechNisha's aggregate liability arising out of or in connection with a particular service engagement will not exceed the total fees paid or payable to TechNisha under that engagement during the 12 months preceding the event giving rise to the claim. This limitation does not apply where the law prohibits it.

TechNisha may temporarily suspend some or all services where reasonably necessary for security, unlawful use, non-payment, lack of required client access, serious platform-policy issues, or another material risk to TechNisha or its service providers. TechNisha will use reasonable efforts to communicate the reason and resume services when the issue is resolved, where appropriate.

The term of a fixed package is the period stated in the service order. Unless a new agreement is signed, a fixed term ends at the end of that term rather than automatically renewing. Termination rights during the fixed term should be stated in the service order where the parties want bespoke early-termination arrangements.

• Either party may terminate for a material breach that is not remedied within a reasonable period after written notice, where the breach is capable of remedy.
• Either party may terminate where the other party becomes insolvent or is otherwise unable to perform its material obligations, subject to applicable law.
• TechNisha may terminate immediately where continued performance would require unlawful conduct or create a serious security or regulatory risk.
• On termination, the client remains liable for fees properly due for services already delivered and other non-cancellable third-party commitments authorised under the agreement, subject to applicable law.
• Where TechNisha terminates a prepaid fixed-term service without client breach and the law or the service order requires a refund, the unearned portion will be handled in accordance with the applicable agreement and law.

Force majeure. Neither party is responsible for delay or failure caused by events beyond reasonable control, including major internet or infrastructure outages, platform failures, cyber incidents not caused by that party's failure to take reasonable precautions, government action, natural disasters, industrial action, war, civil disorder or other events of comparable effect. The affected party should notify the other party where reasonably possible and resume performance as soon as practicable.

Acceptable use. Clients must not use TechNisha services to create, distribute or promote unlawful, fraudulent, deceptive, infringing or abusive material, or to violate the policies of third-party platforms. TechNisha may refuse or pause work that would materially breach this requirement.

Changes to these Terms. TechNisha may update website content and these Terms from time to time. Updates to the website do not automatically change the commercial terms of a signed service order during its fixed term unless the client and TechNisha agree otherwise or a change is required by law. Material changes relevant to an ongoing engagement should be communicated appropriately.

Notices and records. Formal notices under a service agreement should be sent using the contact method specified in that agreement. Routine project communication may take place by email or other agreed channels. The parties may rely on electronic records, approvals and confirmations where legally valid.

Complaints. Clients should first contact TechNisha at info@technisha.co.uk with the relevant project and a clear description of the issue. TechNisha will review the complaint and, where appropriate, propose a practical resolution, correction or next step. For consumer contracts, statutory complaint and dispute-resolution rights continue to apply.

Governing law. These Terms and any non-contractual obligations arising from them are governed by the law of England and Wales, except to the extent mandatory law gives a consumer or another party rights that cannot be excluded. Subject to those mandatory rights, the courts of England and Wales will have jurisdiction.

Severability and waiver. If a provision of these Terms is found to be unlawful or unenforceable, it will be treated as modified or removed to the minimum extent necessary, and the remaining provisions will continue to apply. A failure to enforce a right immediately does not waive that right.

Entire agreement and precedence. The written service order or signed agreement, together with any applicable data processing agreement, statement of work and accepted quotation, forms the contractual basis for the relevant service. In the event of inconsistency, the following order of precedence is intended: (1) signed service agreement / service order, (2) applicable data processing agreement for personal-data processing, (3) statement of work or accepted project schedule, (4) these Terms, and (5) general website copy, unless the contract expressly says otherwise.